David Rabkin is the Executive Vice President & General Manager of Marketing for American Express’ Global
Commercial Payments business. He is responsible for leading the US and International prospect and customer
lifecycle management teams to drive profitable revenue across all customer segments, from small business to
global corporate. His teams are accountable for driving engagement from new & existing customers, improving
retention and satisfaction, and ensuring an integrated experience from the beginning of the prospect journey
throughout the customer lifecycle. His mandate includes global digital & solicited acquisition, customer
relationship management, field enablement, dialogic and partner distribution.
Prior to his current role Mr. Rabkin was the Senior Vice President & General Manager of OPEN Acquisition &
Prospect Engagement. In this capacity he led small business customer acquisition through all channels, including
digital, phone and B2B sales. He joined American Express in 2005 as a member of the Strategic Planning Group in
the company’s New York headquarters, where he served as Vice President, Relationship Leader, leading strategy
engagements for each of American Express’ primary business units, as well as the Office of the Chairman. Mr.
Rabkin then served as Vice President for the Delta Co-brand portfolio, later adding responsibility for the Starwood
and Hilton portfolios. In this role he managed the product portfolios as well as the relationships with these key
partners, leading numerous strategic negotiations for the company. He continued his career as the Senior Vice
President of US Consumer Lending Products, managing the Proprietary Lending and Co-brand Card portfolios. In
this capacity he led multiple product management teams responsible for each portfolio’s card program, including
value proposition, market positioning, portfolio profitability and partner negotiations.
Before joining American Express, Mr. Rabkin was a partner and co-founder of OTF Group, a venture-backed carve-
out of Monitor Company’s country competitiveness practice, where he spent seven years. At OTF/Monitor, his
clients included CEOs, Cabinet Ministers, and several Heads of State. He served clients from twenty nations on five
continents, in financial services, tourism, and other industries. Residing in Kingston, Jamaica from 2002 to 2004,
Mr. Rabkin was the author of the Sunday Gleaner newspaper column “Missing Pieces”, as well as a frequently
invited speaker, including at Harvard and Tufts Universities, the World Bank and USAID. In his final role there, he
had responsibility for Latin America and the Caribbean.
Mr. Rabkin has also served as an Engagement Manager for Price Waterhouse, working with management
consulting clients in the retail and consumer goods industries, and has worked for Procter & Gamble as an Account
Executive in their San Francisco sales region. He holds an MBA from Harvard University and a BA in English
Literature from the University of California at Berkeley.
This event starts on May 23rd at 6:00 PM.
This Forum will bring together professionals in the Marketing industry who are eager to grow professionally and network with like-minded individuals. The evening kicks off with dinner, drinks, and networking, where you’ll find fresh faces and reconnect with some familiar ones. Afterward, you will take a seat at a roundtable session where you will join in on a meaningful discussion regarding the current market trends and various marketing philosophies.
The roundtable format is designed to create an open atmosphere for valuable group discussion. This is your opportunity to personally to connect and get to know some of the most talented and successful professionals within the industry.